Responding to negative social media comments on Facebook, Twitter, Blogs, Google+ and LinkedIn is easy with this template. Be confident in all situations from handling trolls to a social media crisis.
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Negative Comments Response Template (for Social Media)
- Are you a social media manager, marketing manager or business owner?
- Is dealing with negative comments in social media one of your nightmare scenarios?
Then this Negative Comments Response Template specifically for social media is to help you.
How to use the Negative Comments Response Template
- Identify what is a positive comment, neutral comment, troll comment, negative comment and crisis comment.
- Th examples in the template are to help you decide what those comments might look like for your business.
- There are suggestions on how best to handle each comment and the process you follow to deal with them.
- Made it easy for you to communicate your social media comments handling process with your team.
Social media is an enormously powerful tool, so by completing this template, you’ll be able to rest easy that you’ll have a process in place to handle anything from a small negative comment to a fully blown social media crisis.
What do you think?