- 15 common mistakes in e-commerce design and how to avoid them — Smashing Magazine
- Usability testing demystefied — A List Apart
- Performance comparison of major web browsers — Six Revisions
- How to understand your users with personas — Carsonified
- Design as a differentiator — Brand Freeze
- Google Wave 101 — Life Hacker
- Meeting with the Bobs? Gmail will now make sure you contact the right one — TechCrunch
- Handling user error with care: getting users back on track — UX Booth
Just for fun…Take the Arial vs Helvetica quiz. Quite tough!
Bonus: Download the 33 free templates from the book Web Marketing That Works.