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Archive for the ‘Enterprise Resource Planning (ERP)’ Category

Posted by Toby Jenkins on 22.06.2011

MYOB vs Netsuite vs Saasu – A comparison

In case you are looking to compare accounting products and experiences, I thought I’d share ours. Over the lifetime of Bluewire Media, we’ve used 3 different accounting systems: MYOB, Netsuite and now Saasu. We are a relatively simple service business – ie there is no inventory management required etc. This is a brief history of [...]

Posted on 22.06.2011 at 11:04 am. See other posts by   Comments Off  
Business, Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), technology.
Posted by Toby Jenkins on 2.09.2009

3 lessons in CRM – Big to small, Language (mostly) right, Execute then refine

“Perfection takes infinity.” “Strategy + Execution.” “Ideas are free, execution is priceless.” All pieces of business advice that I think are so important!!! How does this tie back to CRM? Well, I recently finished a sales process consulting project with one of our clients Mandalay Technologies. I took away 3 key things that tie back [...]

Posted by Toby Jenkins on 25.05.2009

Setting up a CRM: 2 key areas to define in the sales process of a service-based web design business

Communication is the key with so many aspects of business. Setting up a Customer Relationship Management (CRM) tool and sales process is no different. The steps and cut off points in your sales process need to be clearly defined for 4 reasons: so that your staff can understand what is required to effectively forecast your [...]

Posted by Toby Jenkins on 19.05.2009

CRM – Sold the dream, lived with the agony, but here comes the light

The true story of implementing an Enterprise Resource Planning and Customer Relationship Management tool in a web design business and 7 steps to reduce the agony. “It can do anything!” “What was your question? Oh yep – definitely can do that, no problem.” “I’ve been through your list – all achievable. Have I shown you [...]

Posted on 19.05.2009 at 4:01 pm. See other posts by   2 Comments »  
Customer Relationship Management (CRM), Enterprise Resource Planning (ERP).