In Brian Solis’ new book “What’s the Future of Business?“ I was struck with what I think are the two real challenge faced by many marketers and businesses.
The first challenge is trying to get off the never ending treadmill of “responding to negative” client experiences (so that we can focus on the positive).
The second challenge is in actually creating the positive experiences because we must cross a chasm and go through the discomfort of trying things that don’t work.
Continue ReadingYes it’s time to invest in proactive experiences… Experience is everything.
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