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Our Promise

DEVOTED COMMUNICATION: THAT'S OUR PROMISE TO YOU.

Same day response

You’ll receive a same day response for all updates between 9am and 5pm, Monday to Friday, so you’ll know when to expect them done.

Emergency start

If your updates are urgent, the Help Desk will do them immediately to offer you peace of mind (but twice the usual fees apply).

Direct access

You get direct access to the people doing your work. Our staff are available via phone, email or in person, so you’re always in the loop!

Regular education

You'll get free access to a wealth of information designed to help you grow online. Think educational events, tools, email newsletters, blog posts, e-books and interviews.

We promise to talk rather than type

We always call if we need a response or if there is a problem. (although we don't normally have problems :) Phone calls will be followed by email for records, or email then a phone call to discuss.

 

 

 

 

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