Department of Call Us if Another Offer’s on the Table
You may have read some of our other posts on customer service. Or, you may simply be looking for ideas to set yourself apart from everyone else.
Here is a recent experience I had with an industry who aren’t usually known for stepping outside the box when it comes to customer service…
We all know how expensive electricity is becoming and you have probably been exposed to several electricity suppliers trying to vie for your business by offering a better deal.
I normally only receive bills from my supplier, until the recent letter and personal business card I received from Origin Energy. The stand out for me was that it was from someone unexpected:
Manager
Department of Call Us if Another Offer’s on the Table
The message was simple (even if the name of the department wasn’t). If another provider offers a better deal, phone Origin before switching!
What an interesting way to stand out from the crowd! I had a bit of a chuckle, have now told several people and will always remember the Department of Call Us if Another Offer’s on the Table.
What are some of your memorable customer service experiences?