Joel Flom is a world reknowned expert in usability and user centred design, and we were fortunate enough to interview him to find out more. Joel partners with Bluewire Media through his Brisbane usability consultancy – Elavision.
In this interview Joel Flom shares:
- what usability is & what’s involved
- how customers benefit
- how businesses benefit
- his #1 usability secret
- what you can do yourself to improve usability
- case study of a large super company
Can you give us an overview of what usability is and what’s involved?
The best way to look at usability is to look at it from a customer’s perspective and even better, from your perspective.…Continue Reading