Hello Angela. Can you please tell us a little about your background?
I have a Bachelor of Business (Marketing) from QUT and have worked predominately in Sales, Customer Service and Administration across several industries.
Can you give us a quick rundown on what exactly Quality Assurance is?
The ultimate goal of quality assurance is customer satisfaction.
ISO 9001:2008 is the internationally recognised standard and provides a set of requirements to help manage a company’s processes and ensure that product is consistently created to satisfy your customers’ requirements.
What are the pros and cons of becoming quality assured?…