Updated on October 8th, 2013
Matt Travers is the founder of service comparison website ServiceRage, which uses social media feedback to rank Australian companies. He has more than 15 years experience on the client and agency sides of digital marketing in Australia and Europe. He tweets from @ServiceRagecom.
Australia’s most successful brands on Twitter get dramatically better customer feedback than their struggling peers. So what’s the secret to positive customer relationships on Twitter?Continue Reading