- April Fools shenanigans — TechCrunch
- Infrequently asked questions of FAQs — A List Apart
- Contrast is King — A List Apart
- Consistency: key to a better user experience — The UX Booth
- Be completely mesmerised by — AN ANIMATED GIF PARANOIA
- User-centred innovation is not sustainable — Harvard Business Review
- Interaction10: how to design an experience for experience designers? — Fast Company
- 40 funny error messages you’ve never seen before — Kongkiat
- REMEMBER TO HAVE A SAFE AND HAPPY EASTER!
Notes on improvisation and design
Bonus: Download the 33 free templates from the book Web Marketing That Works.