Responding to negative social media comments on Facebook, Twitter, Blogs, Google+ and LinkedIn is easy with this template. Be confident in all situations handling comments.
Adapt this socia media template as you like. The types of social media comment are:
1. positive 2. neutral 3. negative (respond) 4. negative (ignore) 5. negative (delete) 6. crisis.
This will hep you decide if you should delete negative comments on social media.
There is a blank side for you to fill out and an example side, with sample responses to situations.
Print it out and keep it on your desk for easy reference and share it with your team.
Marketers, business owners, entrepreneurs and corporate professionals in over 95 countries use the free marketing templates from Bluewire Media.
One of the 33 free marketing templates from our book, Web Marketing That Works. Written for time starved business owners and marketing professionals.
The Negative Comments Response Template (for Social Media) is free and licensed under Creative Commons License, Attribution 3.0. This means you may edit or build upon the work and even use it commercially, but you must give the original author proper attribution. Thank you!
The requested attribution is a link to this Negative Comments Repsonse Template (for Social Media) page at http://www.bluewiremedia.com.au/negative-comments-response-template-social-media
Adam Franklin and Toby Jenkins are the authors of Web Marketing That Works. They host an iTunes podcast and are the founders of the marketing firm Bluewire Media. They are recognised entrepreneurs, bloggers and speakers, and have released over 37 free templates to an active marketing community of over 15,506 people.Download My Template Now >>