Anyone who’s worked with me should know how much I love a good system, so I was just a little bit excited when Angela handed me a copy of The Checklist Manefesto by Atul Gawande. She reviewed this insightful book on this blog back in April, covering its vital message that checklists should only include the most important and often-missed points in a process.
But this book goes even further in discussing the system around the checklist: how to make sure it gets used and how it handles unexpected situations.…
Continue Reading